Frequently Asked Questions
Find answers to common questions about your Outcast experience
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Outcast is committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we are working toward 100% by 2025.
Do you restock sold-out items?
Many of our core pieces are restocked regularly. For limited edition drops, we recommend signing up for 'Back in Stock' notifications on the product page.
How should I care for my Outcast garments?
To maintain the longevity of your pieces, we recommend washing in cold water and air drying. Specific care instructions are located on the internal garment tag.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.